1. Acceptance of Terms
By hiring Waby Cleans LLC cleaning services, you agree to all terms and conditions set forth herein.
2. Services Provided
Waby Cleans LLC is committed to providing high-quality cleaning services for residences and businesses in the San Diego area. Restrictions apply, if you do not choose to continue providing the services you will be notified with prior notice.
3. Scheduling and Cancellation
Clients can schedule cleaning services in advance. Cancellations must be made at least 24 hours before the scheduled time. A late or unannounced cancellation fee of $80 will apply.
4. Access to Property
Clients must provide safe access to the property so that Waby Cleans LLC cleaning staff can perform their jobs effectively. If a key, access card or security code is required, the customer must provide them.
5. Prices and Payments
Prices for cleaning services will be determined based on the size and specific needs of the property. An accurate quote will be provided prior to confirming the booking. Payments are due upon completion of service unless otherwise agreed in advance.
6. Responsibility
Waby Cleans LLC is committed to performing cleaning services with the utmost care and professionalism. However, we are not responsible for damage caused by fragile objects, pre-existing damage or negligence of the client in providing instructions or access to the property.
7. Customer Satisfaction
Customer satisfaction is our priority. If you are not completely satisfied with our service, please contact us within 24 hours of cleaning and we will do our best to rectify any situation.
8. Modifications to the Terms
Waby Cleans LLC reserves the right to modify these terms of service at any time. Customers will be notified of any significant changes.
9. Privacy Policy
Waby Cleans LLC is committed to protecting the privacy of its customers. All personal data collected during the booking and provision of cleaning services will be used solely for the purpose of administering such services and improving the customer experience. We will not share your information with third parties without your explicit consent, except as necessary to comply with applicable laws and regulations.
10. Safety and COVID-19
In response to the COVID-19 pandemic, Waby Cleans LLC is implementing strict cleaning and disinfection protocols to ensure the safety of our customers and staff. We ask customers to report any confirmed cases of COVID-19 in their home so we can take appropriate precautions, so our teams will be provided with personal protection and cleaning products recommended by health authorities.
11. Insurance and License
Waby Cleans LLC is fully insured and licensed to operate in the San Diego area. Our staff is properly trained and authorized to perform residential cleaning services. We guarantee the quality and professionalism of our services.
12. Communication and Feedback
We value open communication with our clients. If you have any questions, special requests or feedback about our services, please do not hesitate to contact us. We are here to help you and create an experience with Waby Cleans LLC.
13. References and Testimonials
We take pride in our customer satisfaction and are happy to provide references and testimonials from satisfied customers upon request. If you would like to know other customers’ experiences with our cleaning services, please do not hesitate to ask.
14. Conflict Resolution
In the event of disputes or issues not resolved through direct communication, Waby Cleans LLC is committed to resolving any dispute fairly and transparently. We value customer satisfaction and will do our best to find a mutually beneficial solution.
15. Applicable Legislation
These terms of service are subject to the laws of the state of California and any dispute arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of San Diego County.
By hiring Waby Cleans LLC cleaning services, you agree to all terms and conditions established in this document. If you have any questions or concerns, please do not feel free to contact us.